We're here to help.

Have an issue with an order or feedback for us?

Need help with your order, refund, delivery, or account? We’re here to assist. Below are all the ways you can get in touch with Fatafat France, your reliable partner for fast online grocery and essentials delivery.

Response time: Within 24 working hours
Please include your Order ID for faster assistance
Monday to Friday: 09:00 – 18:00
Saturday: 09:00 – 13:00
Sunday & Public Holidays: Closed

Email:[email protected]

Phone: (+33) 07 44 99 70 70

Head Office & Logistics

Fatafat France - 1 Avenue Louis Blériot, 93120 La Courneuve, France

Registered under SIREN: 942 133 778

Your Safety Matters

Fatafat will never ask you for your credit card details, CVV, OTP, or passwords by email or phone. If you receive suspicious messages, please report immediately to [email protected].

Legal & Privacy

By contacting us, you accept our Terms & Conditions, Privacy Policy, and Cookie Policy. Your personal data is protected under GDPR and CNIL regulations

Helpful Resources

Order Tracking & FAQs: Visit our Help Center
Delivery & Returns: Find all policies on our Terms & Conditions page
Product Information: Allergens, freshness, and safety details available on product pages