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Privacy Policy - Fatafat France

Last updated: April 2026

Fatafat France is committed to protecting your privacy and ensuring a safe shopping experience. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, mobile apps, or services. By accessing or using Fatafat France, you agree to the practices outlined here.

1. Identity of the Data Controller

This Privacy Policy explains how Fatafat (“we”, “our”, or “the Site”), collects and processes your personal data in accordance with the General Data Protection Regulation.

Data Controller:

SAS FATAFAT

Registered address: 1 Avenue Louis Blériot, 93120 La Courneuve, France

SIRET: 94213377800012

Email: [email protected]

2. Scope

This Privacy Policy applies to all personal data collected through:

  • Our website (fatafat.fr)
  • Mobile applications (if applicable)
  • Customer support communications (email, phone, chat)
  • Orders, deliveries, and related services
  • This policy does not apply to third-party services not controlled by us.

3. Personal Data We Collect

a) Data you provide directly

  • Identity: name, surname
  • Contact details: email, phone number, delivery address
  • Account information: password (encrypted), preferences
  • Order data: purchase history, delivery instructions
  • Communications: messages with customer support

b) Data collected automatically

  • Technical data: IP address, browser type, device information
  • Usage data: pages visited, time spent, interactions
  • Location data: only with your consent
  • Cookies and tracking technologies (see Section 11)

c) Data from third parties

  • Payment providers (e.g. Stripe)
  • Social login providers (e.g. Google, Facebook – based on your consent)
  • Logistics and delivery partners

4. Purposes of Processing

We process your personal data for the following purposes:

  • Order management: processing and delivering your purchases
  • Customer support: handling inquiries and complaints
  • Account management: account creation and authentication
  • Service improvement: analytics and platform optimization
  • Security: fraud prevention and system protection
  • Marketing communications: only with your explicit consent
  • Legal compliance: accounting, tax, and regulatory obligations

5. Legal Basis for Processing

We rely on the following legal bases:

  • Contract performance: to fulfill your orders
  • Legal obligation: for accounting and regulatory compliance
  • Legitimate interest: to improve services and prevent fraud
  • Consent: for marketing communications, cookies, and location tracking

You may withdraw your consent at any time.

6. Data Sharing

We may share your personal data with:

  • Payment providers (e.g. Stripe)
  • Delivery partners (for order fulfillment)
  • Hosting and IT providers
  • Analytics and marketing tools (only with consent where required)
  • Public authorities when legally required
  • We do not sell your personal data.

7. International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA).

In such cases, we ensure that appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions where applicable

8. Data Retention

We retain your data only as long as necessary:

  • Account data: until account deletion
  • Order and invoice data: up to 10 years (legal obligation in France)
  • Customer support data: up to 3 years
  • Marketing data: until you withdraw consent or after 3 years of inactivity
  • Cookies: according to their respective durations (see Section 11)

After these periods, data is deleted or anonymized.

9. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of sensitive data
  • Secure servers and access controls
  • Monitoring and fraud detection systems

10. Your Rights

Under the General Data Protection Regulation, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing (especially marketing)
  • Data portability
  • Withdraw consent at any time

You also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL): www.cnil.fr

To exercise your rights, contact: [email protected]

11. Cookies and Tracking Technologies

We use cookies and similar technologies:

  • Essential cookies: required for site functionality
  • Analytics cookies: to measure usage and improve performance
  • Advertising cookies: for personalized marketing (with consent)

You can:

  • Accept or refuse cookies via our cookie banner
  • Change your preferences at any time

No non-essential cookies are placed without your consent.

12. Account Deletion

You can delete your account:

Certain data may be retained to comply with legal obligations.

13. Children’s Data

Under GDPR (Art. 8) users under 16 in France cannot legally consent to online services without parental approval. Our services are not intended for individuals under 16 years old.

Our services are intended for users aged 18 and above. We do not knowingly collect personal data from anyone under 16. If you believe we have collected data from a minor, please contact us immediately at [email protected] for deletion.

14. Automated Decision-Making

We do not carry out fully automated decision-making that produces legal or similarly significant effects on users.

15. Changes to This Policy

We may update this Privacy Policy from time to time.

Significant changes will be communicated via the website or email.

16. Contact

For any questions or concerns regarding this Privacy Policy: Email: [email protected]

Address: 1 Avenue Louis Blériot, 93120 La Courneuve, France

Brand Protection Notice:

© 2026 FATAFAT (SAS), operating under the brand FATAFAT

(trademark registration with the European Union Intellectual Property Office - EUIPO).

Registered address: 10 GRANDE RUE, 93250 VILLEMOMBLE FRANCE | SIRET: 94213377800012

For privacy inquiries or to exercise your GDPR rights, contact us at [email protected].


© 2026 SAS FATAFAT. All rights reserved. Unauthorized use of the FATAFAT brand may be subject to legal action.

Disclaimer

  • Every effort is made to maintain the accuracy of all information. However, actual product packaging and materials may contain more and/or different information. The color of the product displayed in the image may differ from that received in the order. It is recommended not to solely rely on the details presented.
  • Product information, images, and descriptions on the website may vary from actual packaging. Customers are advised to verify product details upon receipt.